When you select a change request in the grid on the Change Requests page, the Change Request Details page opens. This page is also displayed whenever a new change request is added so the user can edit the details for the request.
From this page, several options are available for working with the change request, depending on your access rights and where the request is in the process.
Note: This page may also be accessed directly from a link that might be emailed to a user to view a specific request, if your system is integrated with the Versatile Notification System (VNS) add-on (see Versatile Notification System (VNS) Links).
The following information about the selected change request is displayed on the Change Request Details page:
· A row of main information about the change request, including the person who added it, the person who requested it, the company of the person who added it, its current status, the dates it was opened and closed, and the user who closed it.
· In the central section, under the Change Requests grid, the schedule titles included in the request are listed. For each schedule title, the company, business function, schedule title name, and retention period are displayed. The currently selected schedule title is displayed in bold letters. The Remove Schedule button will “unlink” the selected title, so be sure to select the desired one first.
· When you select a schedule title in the central section, the tabs at the bottom of the page display the details for the selected schedule title. These tabs show the proposed changes, the list of authorizers, and any comments that have been recorded in the audit trail.
See The Change Request Details Page for more information about the various areas of this page.
